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COVID-19 Statement

Coronavirus Update: ORDERS WILL BE FULFILLED THROUGH SHIPPING ONLY

As many of you can hopefully see and feel from visiting our store, family is extremely important to us, and when we say family, that extends beyond our immediate family to include our employees and customers. We will never be able to truly express how much your support of this “crazy idea” of a local loose leaf tea shop continues to mean to us. During this unprecedented and uncertain time, it is of the utmost importance that we all stay healthy, safe and comforting for those around us.

With this in mind, we have made a few adjustments to our operations to ensure we are being socially responsible. Until further notice, we will only fulfill orders through SHIPPING (tea will continue to ship free in the continental U.S.)

We have been and will continue to adjust our company practices in order to ensure everyone’s safety. This includes, but is not limited to:

Ways to place an order:

  1. Website www.ohioteaco.com
    • Please make sure you REGISTER for FREE SHIPPING

  2. Email: [email protected] please be as specific as you can with your order
    • Name of tea
    • Amount desired in ounces: 1oz, 2oz, 4oz (20%off), 8oz (35%off), 16oz (45%off)
    • Phone number so we can notify you when your order is ready
    • DO NOT email credit card information, we will take payment when we call you
  3. Phone calls – (330) 333-9454
    • Please leave a detailed message if we do not pick up (see email instructions above)
  4. Text – (330) 333-9454
    • See email instructions above

This is obviously an unsettling time for many. We continue to teeter in range of every emotion from hour to hour both personally and professionally, never imagining we would be writing this notice. Thank you in advance for your continued support during this time, we will be forever grateful. Please continue to help us by liking and sharing our information on social media and encouraging friends and family to give us a chance. If willing and able, don’t forget to support all of your favorite local businesses.

Sincerely,
Terry, Kurt & the Ohio Tea Co. Staff